Terms & conditions

The website describes our services and allows you to contact us about service or projects. Submitting a request does not confirm an appointment, dispatch a technician, accept a bid or establish a price. Scheduling, scope, pricing and authorization are confirmed directly with you. Specific work, payment and warranty terms are governed by the applicable estimate, service agreement or other agreement for that work; these website terms do not replace them.

Office hours are Monday–Friday, 7:30 a.m.–4:30 p.m. Eastern. Technicians are on standby for weekend emergencies. After-hours and holiday service is subject to technician availability and the severity of the situation. We do not offer guaranteed 24/7 availability. Website requests do not guarantee an immediate response or service.

Provide accurate contact and request details and share only information you are authorized to provide. Do not use this site to submit unlawful content, interfere with its operation or attempt unauthorized access. Please do not include payment-card details, passwords or other sensitive information in inquiry forms.

You opt in to service-related text messages by entering a mobile number, selecting the optional service text message checkbox on our request form, and submitting your request. Messages may include responses to service inquiries, appointment confirmations or reminders, schedule changes and service updates. Message frequency varies with your requests and services. Message and data rates may apply. Consent is voluntary and is not a condition of purchase. This opt-in covers service-related messages only and does not include marketing or review requests. A service inquiry or a request for a phone call does not by itself enroll you in promotional text messages.

To stop texts, reply STOP. You may receive a final message confirming your opt-out. To receive texts again after opting out, contact our office. Submitting a new request with the checkbox does not override a STOP opt-out. For assistance, reply HELP or call 904-683-9448 during office hours. Message delivery depends on carrier and network availability; carriers are not liable for delayed or undelivered messages. Text messaging is not a guaranteed emergency-response channel. Tell us if a number you enrolled no longer belongs to you. Our Privacy Policy explains how we handle information, including mobile numbers and consent records.

Angler's name, branding and website content are protected by applicable intellectual-property laws. Third-party names and materials belong to their respective owners. External links are provided for convenience and do not make Angler responsible for those sites' content or practices.

We may revise these website terms by posting an updated version with a new revision date. Changes do not replace the terms of an existing service agreement.